Privacy Policy

When you contact us or submit a form on our website, you may provide information such as:

• Your name
• Telephone number
• Email address
• Service address or property location
• Details about your pest problem (type of pest, severity, location on property)
• Any additional message or notes you include in a form or email

When you visit our website, certain information may be collected automatically through analytics tools, cookies and advertising pixels, including:

• IP address and general geographic location
• Device information (device type, operating system)
• Browser type and version
• Pages viewed, links clicked and time spent on pages
• Referring website or search terms that brought you to our site
• Advertising interactions and conversion events

We use the information described above to:

• Respond to inquiries and provide quotes
• Schedule, deliver and follow up on pest control services
• Communicate with customers about appointments, invoices and service reminders
• Improve the content, layout and performance of our website
• Measure the effectiveness of our advertising and marketing
• Detect, prevent and address fraud, spam or misuse of the website

We use trusted third-party service providers to help operate our business. These providers may process limited information on our behalf for purposes such as website hosting, analytics, advertising, form delivery, email and phone communication, scheduling, billing and general business operations. Service providers are expected to handle information only for the purposes we specify.

Superior Pest Control does not sell your personal information. We share information only with service providers who help us operate our business, or when required to do so by law.

You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of information we no longer need. To make a request, contact us using the details in the "Contact us" section below. We may need to verify your identity before completing your request, and some information may need to be retained for legal, accounting or legitimate business reasons.

Our website uses cookies and similar technologies to remember preferences, measure traffic and support advertising. Analytics tools help us understand which pages are useful and how visitors find us. Advertising pixels help us measure whether our ads lead to inquiries.

Most web browsers allow you to refuse or delete cookies through their settings. Blocking cookies may affect how parts of the website function.

We use reasonable administrative, technical and physical safeguards intended to protect the information we collect against loss, misuse and unauthorized access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security of information you send to us online.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy — for example, to complete requested services, maintain customer records, meet tax and accounting requirements, and comply with applicable law. When information is no longer required, we take reasonable steps to delete or anonymize it.

Our website may contain links to third-party websites that we do not control. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any website you visit.

We may update this Privacy Policy from time to time to reflect changes to our practices, technology or legal requirements. The "Last updated" date at the top of this page shows when it was most recently revised. Please review this policy periodically for changes.

If you have questions about this Privacy Policy or a request about your information, please contact us:

• Superior Pest Control
• 4894 Kinney Road SW, Edmonton, AB T6W 5G9
• Phone: 587-701-3720
• Email: info@superiorpestcontrol.ca